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    <title>Marketing &amp; Strategy Innovation Blog</title>
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   <id>tag:blog.futurelab.net,2008://1</id>
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    <updated>2008-05-09T10:31:17Z</updated>
    <subtitle>Customer Centric Thoughts from the World’s Sharpest Minds in Marketing, Strategy, Innovation and Design</subtitle>
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<link rel="self" href="http://feeds.futurelab.net/Futurelab" type="application/atom+xml" /><feedburner:browserFriendly>Welcome to the RSS Feed - please choose your RSS-reader on the right and click to subscribe. Alternatively, paste this URL directly into your reader. If you don't know what a RSS-reader is, or don't want to use one, just go back to http://blog.futurelab.net and stick to the normal way of reading the blog. Thanks - The Futurelab Team</feedburner:browserFriendly><entry>
    <title>Sheetal Mehta - Goodson Does Lunchtime Chats</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/286580706/sheetal_mehta_goodson_does_lun.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3671" title="Sheetal Mehta - Goodson Does Lunchtime Chats" />
    <id>tag:blog.futurelab.net,2008://1.3671</id>
    
<updated>Thu, 08 May 2008 23:29:22 +0100</updated>
    <published>2008-05-08T21:29:22Z</published>

    
    <summary>by: Scott GoodsonI have been interviewing a select group of people who impress me and who are doing their own thing in their own way. Stanley Hainsworth, Creative Director of Starbucks, Kerri Martin, and Lee Daley, former dude from Manchester...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=33"&gt;Scott Goodson&lt;/a&gt;&lt;/p&gt;&lt;p&gt;I have been interviewing a select group of people who impress me and who are doing their own thing in their own way. Stanley Hainsworth, Creative Director of Starbucks, Kerri Martin, and Lee Daley, former dude from Manchester United. I've been calling it Goodson Lunchtime chats.&lt;/p&gt;

        
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<feedburner:origLink>http://blog.futurelab.net/2008/05/sheetal_mehta_goodson_does_lun.html</feedburner:origLink></entry>

<entry>
    <title>Consumer Gadgets Needs To Think Sustainability Seriously</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/286580707/consumer_gadgets_needs_to_thin.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3670" title="Consumer Gadgets Needs To Think Sustainability Seriously" />
    <id>tag:blog.futurelab.net,2008://1.3670</id>
    
<updated>Thu, 08 May 2008 23:18:58 +0100</updated>
    <published>2008-05-08T21:18:58Z</published>

    
    <summary>by: Idris MooteeIn two weeks (May 19), Material ConneXion and Li Edelkoort partner to bring to life LEFT/BRAIN/RIGHT, an event on the greening of architecture and design. The event will discuss the sustainable materials and technologies that are transforming design...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=32"&gt;Idris Mootee&lt;/a&gt;&lt;/p&gt;&lt;p&gt;In two weeks (May 19), Material ConneXion and Li Edelkoort partner to bring to life LEFT/BRAIN/RIGHT, an event on the greening of architecture and design. The event will discuss the sustainable materials and technologies that are transforming design today and tomorrow. In Greening Perspectives 2010, trend forecaster Li Edelkoort will offer an emotional and human perspective on how green thinking is changing the way we perceive ourselves and the world around us.&lt;/p&gt;

        
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&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=Y1rnDH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=Y1rnDH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=6bD0Th"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=6bD0Th" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=nCWCvh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=nCWCvh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=sV2DFH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=sV2DFH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
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<feedburner:origLink>http://blog.futurelab.net/2008/05/consumer_gadgets_needs_to_thin.html</feedburner:origLink></entry>

<entry>
    <title>Mobilizing Generation 2.0</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/286580708/mobilizing_generation_20.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3669" title="Mobilizing Generation 2.0" />
    <id>tag:blog.futurelab.net,2008://1.3669</id>
    
<updated>Thu, 08 May 2008 23:10:01 +0100</updated>
    <published>2008-05-08T21:10:01Z</published>

    
    <summary><![CDATA[by: danah boyd&nbsp;Ben Rigby and Rock the Vote have put together a book for activists, politicos, and organizers called &quot;Mobilizing Generation 2.0: A Practical Guide to Using Web 2.0.&quot; It is a how-to guide to help those who want to...]]></summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=11"&gt;danah boyd&lt;/a&gt;&lt;/p&gt;&lt;span class="mt-enclosure mt-enclosure-image" style="display: inline;"&gt;&lt;p&gt;&lt;img width="80" height="111" alt="mobilizing generation 2.0.jpg" src="http://blog.futurelab.net/mobilizing%20generation%202.0.jpg" class="mt-image-left" style="margin: 0pt 20px 20px 0pt; float: left;" /&gt;&lt;/p&gt;&lt;p&gt;&amp;nbsp;Ben Rigby and Rock the Vote have put together a book for activists, politicos, and organizers called &lt;a href="http://www.amazon.com/exec/obidos/ASIN/0470227443/apophenia-20"&gt;&amp;quot;Mobilizing Generation 2.0: A Practical Guide to Using Web 2.0.&amp;quot;&lt;/a&gt; It is a how-to guide to help those who want to mobilize using the web, focusing on how organizers can leverage blogging, social network sites, photo/video sharing, mobile phones, wikis, maps and virtual worlds.&lt;/p&gt;&lt;/span&gt;

        
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&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=g80piH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=g80piH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=Y23s4h"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=Y23s4h" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=AFsHuh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=AFsHuh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=E4T8HH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=E4T8HH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
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<feedburner:origLink>http://blog.futurelab.net/2008/05/mobilizing_generation_20.html</feedburner:origLink></entry>

<entry>
    <title>No Female Business Gurus? Try this List</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/285609134/no_female_business_gurus_try_t.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3662" title="No Female Business Gurus? Try this List" />
    <id>tag:blog.futurelab.net,2008://1.3662</id>
    
<updated>Wed, 07 May 2008 22:09:24 +0100</updated>
    <published>2008-05-07T20:09:24Z</published>

    
    <summary>by: John CaddellThere was a fun article today in the Wall Street Journal that ranked the top business gurus by citation, Google hits and media mentions. Familiar names, like Gary Hamel, Malcolm Gladwell and Thomas Friedman are in the top...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=19"&gt;John Caddell&lt;/a&gt;&lt;/p&gt;&lt;p&gt;There was a &lt;a target="new" href="http://online.wsj.com/article/SB120994594229666315.html?mod=hps_us_editors_picks"&gt;fun article today&lt;/a&gt; in the Wall Street Journal that ranked the top business gurus &lt;a target="new" href="http://online.wsj.com/article/SB120993912743765857.html?mod=2_1186_1"&gt;by citation, Google hits and media mentions&lt;/a&gt;. Familiar names, like Gary Hamel, Malcolm Gladwell and Thomas Friedman are in the top 5.&lt;/p&gt;

        
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&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=SV8FdH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=SV8FdH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=U6JBRh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=U6JBRh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=DAyGXh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=DAyGXh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=QsN7BH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=QsN7BH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
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<feedburner:origLink>http://blog.futurelab.net/2008/05/no_female_business_gurus_try_t.html</feedburner:origLink></entry>

<entry>
    <title>Is Social Innovation Ready For Prime Time? We Need More Business That Better The World.</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/285609135/is_social_innovation_ready_for.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3661" title="Is Social Innovation Ready For Prime Time? We Need More Business That Better The World." />
    <id>tag:blog.futurelab.net,2008://1.3661</id>
    
<updated>Wed, 07 May 2008 21:03:39 +0100</updated>
    <published>2008-05-07T19:03:39Z</published>

    
    <summary>by: Idris Mootee...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=32"&gt;Idris Mootee&lt;/a&gt;&lt;/p&gt;&lt;span style="display: inline;" class="mt-enclosure mt-enclosure-image"&gt;&lt;img width="251" height="176" style="margin: 0pt auto 20px; text-align: center; display: block;" class="mt-image-center" src="http://blog.futurelab.net/African%20children.png" alt="African children.png" /&gt;&lt;/span&gt;

        
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&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=lUdPlH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=lUdPlH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=gZRuuh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=gZRuuh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=TKov6h"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=TKov6h" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=Tg41lH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=Tg41lH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
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<feedburner:origLink>http://blog.futurelab.net/2008/05/is_social_innovation_ready_for.html</feedburner:origLink></entry>

<entry>
    <title>Exxon, the Rockefellers, and the Future of Big Oil</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/284142002/exxon_the_rockefellers_and_the.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3659" title="Exxon, the Rockefellers, and the Future of Big Oil" />
    <id>tag:blog.futurelab.net,2008://1.3659</id>
    
<updated>Mon, 05 May 2008 21:15:14 +0100</updated>
    <published>2008-05-05T19:15:14Z</published>

    
    <summary>by: Joel MakowerLast week, the Rockefeller family made an historic challenge to Exxon Mobil Corp., the company founded by John D. Rockefeller in 1870 (as Standard Oil), and in which dozens of family members still hold stock. The challenge came...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=17"&gt;Joel Makower&lt;/a&gt;&lt;/p&gt;&lt;span class="mt-enclosure mt-enclosure-image" style="display: inline;"&gt;&lt;p&gt;&lt;img width="159" height="156" alt="exxon.jpg" src="http://blog.futurelab.net/exxon.jpg" class="mt-image-left" style="margin: 0pt 20px 20px 0pt; float: left;" /&gt;&lt;/p&gt;&lt;p&gt;Last week, the Rockefeller family made an historic challenge to Exxon Mobil Corp., the company founded by John D. Rockefeller in 1870 (as Standard Oil), and in which dozens of family members still hold stock. The challenge came in the form of a &lt;a href="http://money.cnn.com/news/newsfeeds/articles/djf500/200804300847DOWJONESDJONLINE000742_FORTUNE5.htm" target="new"&gt;shareholder resolution&lt;/a&gt; to require an independent chairman of Exxon's board of directors, so that the company can better maximize long-term shareholder value in a rapidly changing energy environment.&lt;/p&gt;&lt;/span&gt;

        
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&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=4lDXcH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=4lDXcH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=Sb93qh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=Sb93qh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=JzdzMh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=JzdzMh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=uaAXUH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=uaAXUH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
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<feedburner:origLink>http://blog.futurelab.net/2008/05/exxon_the_rockefellers_and_the.html</feedburner:origLink></entry>

<entry>
    <title>Three Lenses to Look at the Emerging Discipline of Service Design</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/284142003/three_lenses_to_look_at_the_em.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3658" title="Three Lenses to Look at the Emerging Discipline of Service Design" />
    <id>tag:blog.futurelab.net,2008://1.3658</id>
    
<updated>Mon, 05 May 2008 20:52:44 +0100</updated>
    <published>2008-05-05T18:52:44Z</published>

    
    <summary><![CDATA[by: Idris MooteeThere were lots of talks around Software as a Service and it is actually becoming part of a major transformation of the software industry, and yet many still don&rsquo;t fully understand what it takes to capture these opportunities....]]></summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=32"&gt;Idris Mootee&lt;/a&gt;&lt;/p&gt;&lt;p&gt;There were lots of talks around Software as a Service and it is actually becoming part of a major transformation of the software industry, and yet many still don&amp;rsquo;t fully understand what it takes to capture these opportunities.&lt;/p&gt;

        
    &lt;div class="feedflare"&gt;
&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=x84G9H"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=x84G9H" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=4TsxHh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=4TsxHh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=40MLLh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=40MLLh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=g30qKH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=g30qKH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
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<feedburner:origLink>http://blog.futurelab.net/2008/05/three_lenses_to_look_at_the_em.html</feedburner:origLink></entry>

<entry>
    <title>Bookmarkable Advertising</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/284142005/bookmarkable_advertising.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3657" title="Bookmarkable Advertising" />
    <id>tag:blog.futurelab.net,2008://1.3657</id>
    
<updated>Mon, 05 May 2008 19:10:44 +0100</updated>
    <published>2008-05-05T17:10:44Z</published>

    
    <summary>by: Ilya VedrashkoLast week's news about Rolling Stone and Men's Health running promos where readers are invited to snap images of ads and send them in reminded me of a draft that I've been kicking around for a few months...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=1"&gt;Ilya Vedrashko&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;Last week's &lt;/i&gt;&lt;a href="http://commercial-archive.com/node/143473" style="font-style: italic;"&gt;&lt;i&gt;news&lt;/i&gt;&lt;/a&gt;&lt;i&gt; about Rolling Stone and Men's Health running promos where readers are invited to snap images of ads and send them in reminded me of a draft that I've been kicking around for a few months about &lt;b&gt;bookmarkable advertising&lt;/b&gt;.  It's not finished or polished but, I hope, useful for something.&lt;/i&gt;&lt;span style="font-style: italic;"&gt; &lt;/span&gt;&lt;/p&gt;

        
    &lt;div class="feedflare"&gt;
&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=27r1xH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=27r1xH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=fqGbIh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=fqGbIh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=oslu0h"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=oslu0h" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=jGCqkH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=jGCqkH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.futurelab.net/~r/Futurelab/~4/284142005" height="1" width="1"/&gt;</content>

<feedburner:origLink>http://blog.futurelab.net/2008/05/bookmarkable_advertising.html</feedburner:origLink></entry>

<entry>
    <title>Shouldn't Every Employee be a Brand Ambassador?</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/283477760/shouldnt_every_employee_be_a_b.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3655" title="Shouldn't Every Employee be a Brand Ambassador?" />
    <id>tag:blog.futurelab.net,2008://1.3655</id>
    
<updated>Sun, 04 May 2008 21:49:41 +0100</updated>
    <published>2008-05-04T19:49:41Z</published>

    
    <summary>by: David PolinchockI was doing an interview for a new book about experiential marketing and I was asked about the importance of brand ambassadors. My response was that while they were certainly very important when you were doing marketing events,...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=10"&gt;David Polinchock&lt;/a&gt;&lt;/p&gt;&lt;p&gt;I was doing an interview for a new book about experiential marketing and I was asked about the importance of &lt;a href="http://en.wikipedia.org/wiki/Brand_ambassador" title="Brand ambassador - Wikipedia, the free encyclopedia"&gt;brand ambassadors&lt;img src="http://i.ixnp.com/images/v3.28/t.gif" style="border: 0pt none ; margin: 0pt ! important; padding: 1px 0pt 0pt; max-height: 2000px; max-width: 2000px; min-width: 0px; min-height: 0px; font-style: normal; font-weight: normal; font-family: &amp;quot;trebuchet ms&amp;quot;,arial,helvetica,sans-serif; float: none; position: static; left: auto; top: auto; line-height: normal; background-image: url(http://i.ixnp.com/images/v3.28/theme/ice/palette.gif); background-color: transparent; visibility: visible; width: 14px; height: 12px; background-position: -787px 0pt; background-repeat: no-repeat; text-decoration: none; vertical-align: top; display: inline;" class="snap_preview_icon" id="snap_com_shot_link_icon" alt="" /&gt;&lt;/a&gt;.  My response was that while they were certainly very important when you were doing marketing &lt;em&gt;events&lt;/em&gt;, the truth is that there shouldn't be a select group of brand ambassadors. Every employee that you hire should be a brand ambassador. We've written about the importance of retail in the past and updated our thoughts:&lt;/p&gt;

        
    &lt;div class="feedflare"&gt;
&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=ie2NCH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=ie2NCH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=YguMJh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=YguMJh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=KIN6yh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=KIN6yh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=fhhKpH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=fhhKpH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.futurelab.net/~r/Futurelab/~4/283477760" height="1" width="1"/&gt;</content>

<feedburner:origLink>http://blog.futurelab.net/2008/05/shouldnt_every_employee_be_a_b.html</feedburner:origLink></entry>

<entry>
    <title>Harvard Business Review Article: Serious Gamers Hone Leadership Skills</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/283477761/harvard_business_review_articl.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3654" title="Harvard Business Review Article: Serious Gamers Hone Leadership Skills" />
    <id>tag:blog.futurelab.net,2008://1.3654</id>
    
<updated>Sun, 04 May 2008 21:42:51 +0100</updated>
    <published>2008-05-04T19:42:51Z</published>

    
    <summary><![CDATA[by: Eliane Alhadeff&quot;Tens of millions of people are honing their leadership skills in multiplayer online games. The tools and techniques they&rsquo;re using will change how leaders function tomorrow&mdash;and could make them more effective today.&quot;...]]></summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=28"&gt;Eliane Alhadeff&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;&amp;quot;Tens of millions of people are honing their leadership skills in multiplayer online games. The tools and techniques they&amp;rsquo;re using will change how leaders function tomorrow&amp;mdash;and could make them more effective today.&amp;quot;&lt;/b&gt;&lt;/p&gt;

        
    &lt;div class="feedflare"&gt;
&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=jmj4dH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=jmj4dH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=FETrwh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=FETrwh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=D30eah"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=D30eah" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=ytNtCH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=ytNtCH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.futurelab.net/~r/Futurelab/~4/283477761" height="1" width="1"/&gt;</content>

<feedburner:origLink>http://blog.futurelab.net/2008/05/harvard_business_review_articl.html</feedburner:origLink></entry>

<entry>
    <title> UK Research about Pensions</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/283477762/uk_research_about_pensions.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3653" title=" UK Research about Pensions" />
    <id>tag:blog.futurelab.net,2008://1.3653</id>
    
<updated>Sun, 04 May 2008 21:08:35 +0100</updated>
    <published>2008-05-04T19:08:35Z</published>

    
    <summary>by: Dick StroudThe figures published by the Office of National Statistics about UK pension trends make sobering reading. About two thirds of pensioner households received private pension incomes in 2005/06, but 40% of pensioner couples, 55% of single men and...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=16"&gt;Dick Stroud&lt;/a&gt;&lt;/p&gt;&lt;p&gt;The figures published by the &lt;a href="http://www.statistics.gov.uk/pdfdir/ptrnd0408.pdf"&gt;Office of National Statistics&lt;/a&gt; about UK pension trends make sobering reading. About two thirds of pensioner households received private pension incomes in 2005/06, but 40% of pensioner couples, 55% of single men and 61% of single women pensioners have an annual private pension income of less than &amp;pound;1,000.&lt;/p&gt;

        
    &lt;div class="feedflare"&gt;
&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=UtiTDH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=UtiTDH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=44qnjh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=44qnjh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=XYjoYh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=XYjoYh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=OhLdUH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=OhLdUH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.futurelab.net/~r/Futurelab/~4/283477762" height="1" width="1"/&gt;</content>

<feedburner:origLink>http://blog.futurelab.net/2008/05/uk_research_about_pensions.html</feedburner:origLink></entry>

<entry>
    <title>What Schools of Design Are You from? What Is a Designer: Objects, Functions, Meanings?</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/282125968/what_schools_of_design_are_you.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3651" title="What Schools of Design Are You from? What Is a Designer: Objects, Functions, Meanings?" />
    <id>tag:blog.futurelab.net,2008://1.3651</id>
    
<updated>Fri, 02 May 2008 14:55:19 +0100</updated>
    <published>2008-05-02T12:55:19Z</published>

    
    <summary>by: Idris Mootee...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=32"&gt;Idris Mootee&lt;/a&gt;&lt;/p&gt;&lt;span class="mt-enclosure mt-enclosure-image" style="display: inline;"&gt;&lt;a href="http://blog.futurelab.net/Evian%20Bottles.jpg" onclick="window.open(this.href,'','resizable=no,location=no,menubar=no,scrollbars=no,status=no,toolbar=no,fullscreen=no,dependent=no,width=600,height=350,status'); return false"&gt;&lt;img width="283" height="170" alt="Evian Bottles.jpg" src="http://blog.futurelab.net/Evian%20Bottles.jpg" class="mt-image-center" style="margin: 0pt auto 20px; text-align: center; display: block;" /&gt;&lt;/a&gt;&lt;/span&gt;

        
    &lt;div class="feedflare"&gt;
&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=7RWI6H"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=7RWI6H" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=feF8mh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=feF8mh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=ckOBjh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=ckOBjh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=YKOjuH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=YKOjuH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.futurelab.net/~r/Futurelab/~4/282125968" height="1" width="1"/&gt;</content>

<feedburner:origLink>http://blog.futurelab.net/2008/05/what_schools_of_design_are_you.html</feedburner:origLink></entry>

<entry>
    <title>Telling the Heavyweights They Have to Be Agile - New York Times</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/281596584/telling_the_heavyweights_they.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3649" title="Telling the Heavyweights They Have to Be Agile - New York Times" />
    <id>tag:blog.futurelab.net,2008://1.3649</id>
    
<updated>Thu, 01 May 2008 19:39:30 +0100</updated>
    <published>2008-05-01T17:39:30Z</published>

    
    <summary>by: David PolinchockI started reading this article on the train home and something struck me as odd. All of the talk about how the ad industry needs to work so hard to change how the business is done. Well, that...</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=10"&gt;David Polinchock&lt;/a&gt;&lt;/p&gt;&lt;p&gt;I started reading this article on the train home and something struck me as odd. All of the talk about how the ad industry needs to work so hard to change how the business is done. Well, that makes sense. Change happens in all industries. That's not really all that new, exciting or different.&lt;/p&gt;

        
    &lt;div class="feedflare"&gt;
&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=QvBKJH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=QvBKJH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=8y2kNh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=8y2kNh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=5cbrWh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=5cbrWh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=H6LNrH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=H6LNrH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.futurelab.net/~r/Futurelab/~4/281596584" height="1" width="1"/&gt;</content>

<feedburner:origLink>http://blog.futurelab.net/2008/05/telling_the_heavyweights_they.html</feedburner:origLink></entry>

<entry>
    <title>Message for Entrepreneurs - You Have to Shoot to Score</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/281596585/message_for_entrepreneurs_you.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3648" title="Message for Entrepreneurs - You Have to Shoot to Score" />
    <id>tag:blog.futurelab.net,2008://1.3648</id>
    
<updated>Thu, 01 May 2008 19:34:28 +0100</updated>
    <published>2008-05-01T17:34:28Z</published>

    
    <summary>by: Scott GoodsonThe Only Once blog has a great posting today about the need to 'Shoot to score' and anyone who leads an independent entrepreneurial driven organization will understand what this means....</summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=33"&gt;Scott Goodson&lt;/a&gt;&lt;/p&gt;&lt;p&gt;The Only Once blog has a great posting today about the need to 'Shoot to score' and anyone who leads an independent entrepreneurial driven organization will understand what this means.&lt;/p&gt;

        
    &lt;div class="feedflare"&gt;
&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=esY2YH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=esY2YH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=61Stuh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=61Stuh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=vWO8Vh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=vWO8Vh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=6J8imH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=6J8imH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.futurelab.net/~r/Futurelab/~4/281596585" height="1" width="1"/&gt;</content>

<feedburner:origLink>http://blog.futurelab.net/2008/05/message_for_entrepreneurs_you.html</feedburner:origLink></entry>

<entry>
    <title>Making What's Inconvenient Matter</title>
    <link rel="alternate" type="text/html" href="http://feeds.futurelab.net/~r/Futurelab/~3/281596586/making_whats_inconvenient_matt.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.futurelab.net/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=3647" title="Making What's Inconvenient Matter" />
    <id>tag:blog.futurelab.net,2008://1.3647</id>
    
<updated>Thu, 01 May 2008 18:02:52 +0100</updated>
    <published>2008-05-01T16:02:52Z</published>

    
    <summary><![CDATA[by: David WigderAn Interview with Mark Williams, EVP/Partner at The Martin Agency and Planning Director for the &ldquo;We Can Solve It&rdquo; CampaignWhile many consider the release of Al Gore&rsquo;s An Inconvenient Truth to be a turning point regarding consumer awareness...]]></summary>
    <author>
        <name>Futurelab</name>
        <uri>http://www.futurelab.net</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://blog.futurelab.net/">
        &lt;p&gt;by: &lt;a href="http://www.futurelab.net/?p=contributors&amp;id=25"&gt;David Wigder&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;An Interview with Mark Williams, EVP/Partner at The Martin Agency and Planning Director for the &amp;ldquo;We Can Solve It&amp;rdquo; Campaign&lt;/b&gt;&lt;/p&gt;&lt;p&gt;While many consider the release of Al Gore&amp;rsquo;s &lt;a href="http://www.participantmedia.com/films/Coming+Soon/191/AnInconvenientTruth"&gt;An Inconvenient Truth&lt;/a&gt; to be a turning point regarding consumer awareness about climate change, consumer surveys indicate that much work is still left to be done.&lt;/p&gt;

        
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&lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=sJzsUH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=sJzsUH" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=LDgF0h"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=LDgF0h" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=FC4nrh"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=FC4nrh" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.futurelab.net/~f/Futurelab?a=UfMhRH"&gt;&lt;img src="http://feeds.futurelab.net/~f/Futurelab?i=UfMhRH" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.futurelab.net/~r/Futurelab/~4/281596586" height="1" width="1"/&gt;</content>

<feedburner:origLink>http://blog.futurelab.net/2008/05/making_whats_inconvenient_matt.html</feedburner:origLink></entry>

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